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CRM
Redtail CRM Review: Analysis of Features, Pricing, Benefits
HubSpot's Growth in CRM: Can It Compete With Salesforce?
Google Parent Alphabet Sold 79% of Its Stake in Snowflake and Is Piling Into This Supercharged Artificial Intelligence (AI) Stock Instead
CRMs For Home Care Agencies: Supporting A Seamless Customer Journey
Global CRM Transformation: Bhanu Devaguptapu's Pioneering Impact In Salesforce Implementation And Strategic Tech Solutions
Salesforce Inc (CRM) Plans to Hire 1,000+ Workers to Support Growth of New Generative AI Product, Agentforce
CRM Unveiled: The Shocking Truth Behind Salesforce Inc’s Latest Stock Movements
Transforming CRM Integrations: Karthik Jakranpally’s Strategic Vision for Future-Ready Enterprises
The CRM Team partners with First Horizon to expand monday.com licence offerings
Customer Relationship Management
What Is a Customer Relationship Management (CRM) System and Why Should You Use One?
CRMs For Home Care Agencies: Supporting A Seamless Customer Journey
Client-Management Tool Breach Leaked Millions' Data, Suit Says
Is pharma serious about customer relationship management?
2 Billionaire-Held Artificial Intelligence (AI) Stocks You Can Buy Right Now With $500
The CMO Survey: Despite Uncertainty, Marketing Budgets Rebound
Google Parent Alphabet Sold 79% of Its Stake in Snowflake and Is Piling Into This Supercharged Artificial Intelligence (AI) Stock Instead
Transforming Customer Interaction: Bhanu Devaguptapu's Visionary Chatbot Innovation In CRM
HubSpot earnings top forecasts with 20% revenue growth and customer gains
Sacramento-based Zennify buys Virginia tech firm specialized in AI development
Customer Service
Reinventing IT With Customer Service In Mind
Why Customer Service Still Sucks — and How To Fix It
Unveiling The Worst Customer Service Experiences - What We Can Learn
Royal Caribbean Customer Service: Everything you need to know
Complaints on the rise over customer service at Social Security Administration
How The Service Industry Can Modernize: Tips For Digital Transformation
Why Email Response Time Is The Best Customer Service KPI
IN FOCUS: How banks and telcos try to deliver top-notch customer service
ServiceNow and Five9 Expand Partnership With Turnkey AI-Powered Solution for Unified Employee and Customer Experiences
Contact Centers
5 Key Call Center Software Features + How to Judge Them
6 Skills Every Contact Center Team Needs to Master
How to Start Working as a Call Center Agent From Home
4 Ways Governments Can Modernize Contact Centers for Emergencies
95% of calls to Nevada’s new 988 call center will be answered within 20 seconds
FEMA to Award Follow-On Call Order for Contact Center Support
Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers
The Fight to Unionize US Call Center Workers
Suicide call center expanding service in Nevada as Carelon takes on role in 6 months
Can Call Center Workers of the World Unite?
CRM Software
Best customer database software of 2024
HubSpot's Growth in CRM: Can It Compete With Salesforce?
Google Parent Alphabet Sold 79% of Its Stake in Snowflake and Is Piling Into This Supercharged Artificial Intelligence (AI) Stock Instead
Redtail CRM Review: Analysis of Features, Pricing, Benefits
Master CRM basics: A beginner's guide to CRM software
5 Best CRM Platforms with Xero Integration in 2024
CRMs For Home Care Agencies: Supporting A Seamless Customer Journey
You One-Stop Guide to Healthcare CRM Implementation
3 Software-as-a-Service Stocks You Can’t Ignore
Social Media
Smart Social Media Use Reduces Teen Stress
Jets' Sauce Gardner Says He 'Re-Deleted' Social Media Apps After Viral Interactions
Big Data
Here Are The Stellar Startup Big Data Vendors To Know In 2024
Predictive analytics in the era of big data
South African rand stable after big losses, mining data ahead
Big Data for Sustainable Development
The Big Data 100 2023
Alteryx simplifies analytics for hybrid data infrastructures
Big Data
Big Data in Fintech Statistics 2024: How Big Data is Driving the Future of Finance
Big Data and Global Trade Law
Sales Force
Salesforce CEO Marc Benioff Bets Big on Billion Bots
Salesforce's new AI platform lets companies build their own digital agents to automate tasks
Is Salesforce Stock a Buy Before Its Q3 Earnings Report?
Salesforce Stock Could Set New Highs On ‘Amazing’ AI Demand
Meet Amperity’s new CEO: Former Salesforce exec takes reins at customer data startup
What is Salesforce?
Salesforce stock gets pricey as CRM hits ATH: What next?
Salesforce’s Growth Potential Highlighted by Strong Sector Performance and Promising New Platform
Final Trades: Salesforce, Lockheed Martin, Interactive Brokers and the IJR